COVID-19 Information
A 2G certificate and wearing an FFP2 mask is required.
Please note the entry regulations to Austria.
For up-to-date information, please visit the official portal of the Austrian Ministry of Social Affairs.
Information about your booking
If you have any questions about your booking, or if you wish to cancel or change your reservation, please contact our reservation center or the hotel directly.
Contact ARCOTEL Kaiserwasser | Vienna
A safe experience at ARCOTEL Hotels
Your safety is our priority number one! At ARCOTEL Hotels we rigorously follow all applicable government directives as they emerge. Thanks to our partner Diversey, we have a cleaning and hygiene concept for all hotel areas that guarantees the safety and well-being of our guests at all ARCOTEL hotels.
Certified by the WKO with the Safe Stay certificate
Please note that each guest must present a vaccination or recovery certificate at check-in.
The following conditions must be met:.
- Proof of vaccination by means of a vaccination certificate, vaccination card or printout
From the 1st day after the second vaccination with a centrally approved vaccine against SARS-CoV-2. Proof of vaccination for convalescents: If there was a positive molecular biological test for SARS-CoV-2 at least 21 days before the vaccination or if there is already proof of neutralizing antibodies at the time of the vaccination, the proof of vaccination is already valid from the time of the vaccination. - Recovery certificate
A medical confirmation is valid for six months after an expired infection with SARS-CoV-2. This must have been proven by molecular biology (e.g. PCR test).
Further information on the current measures of the Austrian federal government
Our measures:
